Happen Business

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29-33 Pitt Street, Mortdale NSW 2223

  •  Overview 
  •  Photos 
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  •  Our Team 
    2
  •  Articles 
    13
  •  Testimonials 
    6

Business Overview

 
Accounting, Business Management Services, Computer Software Consulting and Software

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Customer Reviews

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Our Team Profiles

Paul Berger
Name

Paul Berger

Position

Managing Director

Profile

Paul Berger has been directly involved in the Australian IT industry since the late 1970's.

In 1983 Paul successfully started and later sold Applix, a Sydney-based firm involved primarily in hardware and software development. Paul can be credited with the design and development of one of the IT industry's first 68000 processor-based computer systems, used extensively through the Australian CSIRO. This development included circuit design, PCB layout, firmware and operating system development, as well as product commercialisation and marketing. The Applix 1616 (one of the first true 32 bit systems) and its consequent add-on's were truly innovative products at a time when the IBM PC's and Apple II systems were only just emerging in the market. Paul founded P2 Computing, a component-level IT service and support company established in Sydney in early 1989.

Paul has extensive technical knowledge and experience in the areas of both hardware and software. He also has practical experience in business and management skills having successfully started and operated two companies in the SME IT sector – renowned for rapid growth and equally rapid change.

Paul Berger is the sole designer and developer of the original Job Information Management (Jim – DOS version) in 1990. Paul currently heads the development team of Jim2 (the Windows-based version of the original application). His experience is clearly evident in the clean architecture and functionality of Jim2. This product is positioned as one of the few business software applications currently able to adapt to the new market demands for true B2B and B2C interaction.

John Green
Name

John Green

Position

Business Manager

Profile

John is the Jim2 Sales Manager, handling pre and post sales implementation scheduling, project scoping, training schedules and general helpdesk support.

Previously John has held senior financial positions reporting at board level and has attained formal qualifications in accounting, marketing and sales. Since completing his Bachelor of Commerce, John has marketed, implemented and supported various business applications.

John is also a member of the Australian Institute of Management.

Articles

5 Tips on BPM - Business Process Management

BPM is not just for big business

The Saas Trap: What you need to consider before moving to software-as-a-service

The pitfalls of cloud computing

Managing the Business In Tougher Times

Get back to basics...(what were the basics again??)

Professional Services Automation Drives Profit

Automation is the key is to improving profit

How Automated Meter Read (Copier Count) Software Can Revolutionise Your Copier Business

Stop collecting your copier counts and meter reads manually

Is ERP the right software for a small business?

ERP is PERFECT for small business

What to do when you've outgrown MYOB but don’t want to go to the expense of SAP

Is there an accounting / ERP system inbetween MYOB and SAP?

How to run your SMB like a large enterprise

Learn the lessons of the big boys...

Is SAP the only choice for ERP systems?

There are many alternatives to SAP, and some fantastic Australian ERP products

Can you afford to put in an ERP system into your business?

Yes, you CAN afford to put an ERP system into your business....

What is a database?

A database is vital in a proper business...what actually is a database?

Why Small to Medium Business (SMBs) cannot afford to ignore Business Process Management (BPM)

BPM can make a small business into a large business...

10 Things to Consider Before Buying New Business Software

Do your homework before plonking down your hard-earned business cash in a new business system...

Testimonials

Please note that the following testimonials are collected, supplied and maintained by Happen Business.

Isa Graham, Finance Manager, Solar City Office Equipment, VIC
Solar City Office Equipment (Victoria) Solar City Office Equipment (SCOE) has been selling and servicing Office Equipment in the Goulburn Valley and North East Victoria for over twenty years. Founded on more than fifty – eight years of combined local and national service experience, specialising in photocopiers, fax machines, computers, printers and network solutions, SCOE offers a Total Office Solution for all businesses, providing excellent sales and after sales service. "The ability to track a job from being logged through to the final process on invoicing immediately caught our attention. The ability to link purchase orders to jobs to track the parts required is fundamental to our business to stop things falling through the cracks." "The email support is great and the training was very good we had someone get an overview of the whole system which then made it easy after the implementation to answer questions within Solar City Office Equipment." "After a while, we realised the amount of information you can get out of the reports is unbelievable. We are in the process of setting up Jim2 eBusiness as well, providing us with eBusiness Meter Reads and a webpage where our Customers and Technicians can communicate with us about Jobs, Service, Parts and Faults." Isa Graham Finance Manager, Solar City Office Equipment www.solarcity.com.au
Mark Pace, Managing Director, Sterling IT, NSW
Sterling IT (New South Wales) Sterling IT (previously known as Pacstar the Computer Doctor) provides both Sales & Service of I.T. products to the Corporate, Govt, SME & public sector. We are also an Authorised Panasonic Service Centre. "Prior to implementing Jim2 Business Engine, I was trying to keep track of product, time, costs, employee activity and overall company performance by combining reports and information from up to ‘five’ separate software applications and manual records. The key factors in my decision to move to Jim2 BE were: 1. That serialised products could be tracked in one path, and in one source - from purchase to sale and right through to returns, servicing and even replacements. 2. The rapid response time to Jim2BE support questions and FREE email support makes a big difference when you are running your own business. I have given the team at Happen direct access to my database (via terminal server) so they can quickly and accurately identify an issue - and provide a prompt solution. The response on service has always been above our expectations. Dealing with a lot of other software companies in our business, I was reluctant to go to a proprietary product due to the lack of support, however, Happen has removed any fears I previously had and proven me wrong. 3. Jim2BE is a SQL-based application - yet I can run it on standard hardware, with standard network settings. The speed of this application (compared to other software I have used) is remarkable and truly adds to the efficiencies of my company. Even the backup process for Jim2BE is (technically) impressive - file compression, automatic scheduling and fast to boot. 4. We are also an authorised service centre for Panasonic. Jim2 has been able to provide reports equivalent to another system we had written solely for the service centre (costing us in excess of $5000) I am a big believer in ‘You pay for what you get,’ in this instance I too was wrong. The investment we made in the solution was minimal considering the amount of time and money it has saved us at all levels, from Purchasing to sales to stock take. It all adds up to serious time saving, that equates to real dollars in today's marketplace." www.sterlingit.com.au
Troy Adams, Managing Director, Betta Computers, QLD
Betta Computers (Queensland) "Without Jim2, I would need 2-3 extra people. That's up to $70,000 savings in itself without including all the other benefits." “My investment in Jim2 has paid for itself through improved efficiencies. Producing professional Quotes in my old system used to take my team up to two hours per Quote – with Jim2 it takes us less than five minutes to produce, and we can email them directly from screen to our clients. Jim2 provides us with a real system to follow up all Quotes, increasing our conversion rate - and converting them into orders and run sheets for my system builders is literally done with the a click of a button. Our other huge saving is in Purchasing where Jim will calculate and automatically create our Purchase Orders based on our available stock levels for all running Customer orders – no data entry! Then live on the screen, Jim will inform my staff when stock has arrived so we know straight away what can be built or despatched. Another big saving is in warranty and service tracking - thanks to Jim2’s impressive searching functionality we can quickly find accurate history on each individual stock by serial number, to what specific Purchase Order, supplier and date we received the stock, to whom we sold the stock and when – in fact we can track all components of our system builds and the system build itself again with just one click of a button. Jim2 has provided my business with one central database that is more than just an accounting system but a real tool that helps each member of my team to do their Job in the most efficient and productive amount of time.” www.bettacomputers.com.au
Robert Bloor, Finance Director, BVI Engineering, NSW
BVI Engineering (New South Wales) “We are a manufacturing and service company that had strong manual systems in place to manage our business. However, Jim2 allowed us to change from a manual process to an automated electronic process where we all have the information at our fingertips – we no longer waste time managing paperwork. In fact Jim2 has enabled us to keep our administration lean and concentrate on what makes our business money. Our customers, many of them large corporations, are continually astounded at how much information we have & how quickly we can access it. Jim2 has enabled us to improve our processes and communication (with customers and staff) with the ability of adding comments to Jobs, linking Purchases to Jobs (or vice-versa) and linking manufacturing Jobs to sales orders. The fact that we can have numerous Jobs, Purchases and Debtor information all on the one screen at the same time makes our life very easy when we need to search for something whilst we are in the middle of doing something else. Other functions of Jim2 have proved invaluable such as the listing functions & "create similar". Reliability & security are always of great concern to us. Jim2 has never let us down - not once. The incredibly flexible security options together with the history & audit functions allow us to keep tight control. We enjoy the fantastic relationship we have with Happen and applaud them for taking the time in making sure their product was right for our business – they were never interested in selling us a " product" but providing a real tool for our business. We would always recommend Happen to anyone looking for a true ERP system. Robert Bloor Finance Director, BVI Engineering
Neil Gadd, General Manager, Worksense, Australia-wide
Worksense Safety and Workwear Worksense is one of the largest distributors of safety products in Australia. It imports and distributes over 15,000 different stock items and is a major supplier of safety equipment to the resources, construction and industrial sectors. To maintain it's competitive position, Worksense searches the globe to find the most innovative and technologically advanced safety equipment available. It then ensures that all equipment conforms to stringent Australian Standards. Neil Gadd, General Manager of Worksense, had this to say about Jim2 Business Engine: “We can now pick and pack a job in 10 minutes instead of an hour thanks to the Advanced Warehouse Management feature of Jim2, this equates to massive time and labour savings every month” “There has been a drop of 20-30%” in the amount of picking and packing errors since we implemented Jim2” “We can now find information quickly, and this, by far is one of the best features” “Our foreign currency stock conversion issues are now solved due to Jim2’s outstanding Multicurrency feature” Jim2 has allowed Australian Safety to have processes in place to ensure mistakes aren’t made. Advanced warehouse management was able to reduce human errors by 30% within 2 weeks of implementation." Neil Gadd General Manager, Worksense www.worksense.com.au
Tracey Bell, Administration Officer, Inter-Chillers, NSW, VIC + EXPORT
Inter-Chillers (New South Wales, Victoria + Export) Inter-Chillers have the infrastructure and resources to provide chiller and other HVACR* equipment rehabilitation, repair and replacement services throughout the global market via their network of approved agency contractors and suppliers. Inter-Chillers have extensive experience in the sectors of profile commercial high rise buildings, industrial applications and the heavy marine and cruise shipping markets provides the asset equipment owner or managing representative with professional unbiased reporting and recommendations backed by high quality service and consistently high communication levels. “We had implemented two different accounting/job costing systems before we got it right with Jim2. We found that the team from Happen took time to understand our business and they implemented and trained our staff within budget and the agreed timeframe. We have found their service exemplary with their ongoing support being immediate and cost effective. An immediate return on investment in Jim2 was seen simply by having a system that could link Purchases directly to "in progress" Jobs that ensured all costs (labour and materials) were trapped and invoiced correctly on time and accurately." "Jim2 has provided us with a framework to manage our business more effectively. This includes managing large projects (Progress Claims), everyday service and maintenance as well as managing a network of service agents across Australia. We would have no hesitation in recommending Jim2 to anyone in a service industry or needed a live, accurate Job Costing system.” Tracey Bell Administration Officer, Inter-Chillers www.inter-chillers.com.au

Categories

  • Accounting
  • Business Management Services
  • Computer Software Consulting
  • Software

Keywords

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Happen Business

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Warehousing, Distribution and Manufacturing Case Study

Company: Australian innovative systems BUSINESS CLIMATE: business growth / export growth CHANGE CATALYST: Outgrown Accounting Software SOLUTION: Jim2® Business Engine

Accounting for Growth - CRN feature article

Adelaide-based systems integrator Calvert Technologies improves accounting capabilities after it implements Happen Business’s process-driven software and eBusiness suite

copyprintscan case study - Managed Print Services

Copy Print Scan has a growing team of specialists including IT consultants, Technicians, Account Managers, and Administrative Support Staff. CPS were very quickly bumping up against the limitations of what their old software was capable of.

Sundata Case Study - IT Company turnover $10m+

Sundata were previously using a decade-old software system they had designed themselves. Their system was growing out of date and causing administrative problems.

Radio Communications Case Study

Radio Communication Solutions is a major contractor and supplier of telecommunications equipment to the local government, sugar industry, tourism and mining sector. Clients include both BHP-Billiton and Rio Tinto. As a rapidly growing business, one of the main things Radio Communications Solutions (RCS) needed to manage was the documentation and tracking of jobs and orders in great detail.

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Business Hours

Monday 12:30am to 12:30am
Tuesday 12:30am to 12:30am
Wednesday 12:30am to 12:30am
Thursday 12:30am to 12:30am
Friday 12:30am to 12:30am